Please read these Terms & Conditions carefully before purchasing or using any software, subscription or service from JWBIZ. These terms are published on jwbiz.co.uk and apply across all of our websites and subdomains.
TC1.1 — By placing an order for, or using, any paid product or service from jwbiz.co.uk or its associated subdomains, you agree to be legally bound by these Terms & Conditions.
TC1.2 — These Terms & Conditions should be read in conjunction with our Terms of Use and our Policies & Cookies page, both of which also apply to your use of our websites and products.
TC1.3 — If you do not agree to these terms, you must not place an order or use our paid products or services.
TC1.4 — Where we build, host or maintain a website for you, the additional terms in Sections W1 to W12 also apply.
TC2.1 — All products and services described in these terms are provided by JWBIZ Ltd, a company registered in England & Wales, Company No. 14179078, whose registered office is 4 Ynys Bridge Court, Cardiff, CF15 9SS, United Kingdom.
TC2.2 — You can contact us by telephone on +44 29 2255 0433 or by using our contact form.
TC3.1 — “Products” means all software, online tools, subscriptions, hosted services and related digital services made available by JWBIZ Ltd, including the Events Calendar, ZenSite, ZenStudio, any scheduling tools and other software we release in future, bespoke software development, the JWBIZ Toolbox and the JWBIZ Hospitality Tools.
TC3.2 — “Paid Products” means any Product for which a charge is made.
TC3.3 — “Free Tools” means any Product made available without charge.
TC3.4 — “Consumer” means an individual acting wholly or mainly outside their trade, business, craft or profession. “Business Customer” means any other customer.
TC3.5 — “Customer Content” means any text, images, event details, data, website content or other material that you upload to, or create using, the Products.
TC4.1 — You must be aged 18 or over to purchase any Product from this website. By placing an order, you confirm that you meet this age requirement.
TC4.2 — If you are ordering on behalf of a business or other organisation, you confirm that you have authority to bind that organisation to these terms.
TC5.1 — We supply digital Products only. No physical goods will be dispatched.
TC5.2 — The description, features and price of each Paid Product are set out on its product page. Product pages form part of these terms, and where a product page contains terms specific to that Product, those specific terms apply in addition to these terms.
TC5.3 — We are continually developing new Products, including additional scheduling tools and other software. These terms will apply to all new Paid Products from the date they are made available, together with any product-specific terms displayed at the point of purchase.
TC5.4 — We may update, improve or modify the Products from time to time. We will not make changes that materially reduce the core functionality of a Paid Product during your paid term, except where necessary for security, legal compliance or technical reasons.
TC5.5 — It is your responsibility to ensure that you have suitable devices, browsers, hosting and internet access to use the Products. Demonstrations and screenshots are illustrative only.
TC6.1 — Your order is an offer to purchase the selected Product. A contract between you and JWBIZ Ltd is formed only when we send you an order confirmation or provide access to the Product, whichever happens first.
TC6.2 — We may decline an order at our discretion, for example where a Product is unavailable, payment cannot be verified, or we suspect fraud or misuse. If we decline an order after taking payment, we will refund that payment in full.
TC6.3 — If we identify an obvious pricing or description error before we confirm your order, we may correct it and give you the opportunity to proceed at the correct price or cancel without charge.
TC6.4 — You are responsible for providing accurate and complete information when placing an order and creating an account.
TC7.1 — All prices are in pounds sterling (GBP). VAT will be applied where it is applicable and will be shown at checkout before you pay.
TC7.2 — Payment is taken at the time of order through our third-party payment provider. We do not store your card details.
TC7.3 — If a payment fails or is reversed, we may suspend or withdraw access to the relevant Product until payment is received.
TC7.4 — Prices for Bespoke Software are provided on application and are set out in your written quotation.
TC8.1 — Certain Paid Products are supplied on a subscription basis for a fixed term, such as the Events Calendar, which is currently offered for a 12-month term. The term and price are stated on the product page and at checkout.
TC8.2 — Your subscription fee includes access to the Product and technical updates for the duration of the paid term, unless the product page states otherwise.
TC8.3 — Unless it is clearly stated at checkout that a subscription renews automatically, a subscription will expire at the end of its term and will not renew unless you purchase a further term. We may send you a reminder before expiry, but we are not obliged to do so.
TC8.4 — Where a subscription is stated at checkout to renew automatically, we will remind you before renewal as required by law, and you may cancel before the renewal date by contacting us. Cancellation will take effect at the end of the then-current term and no further charge will be made.
TC8.5 — Following expiry of a subscription, your access to the Product may be suspended or withdrawn and we may delete your Customer Content in accordance with Section TC20.
TC8.6 — We may change the price of a Product for any future term. Any change will not affect a term you have already paid for.
TC9.1 — Access to a Paid Product will normally be granted immediately upon confirmed payment, or as soon as reasonably practicable afterwards.
TC9.2 — Where a Product requires set-up, account creation or configuration by you, you are responsible for completing it. Access details will be sent to the email address you provide, and it is your responsibility to ensure that address is correct and that our emails are not blocked.
TC10.1 — Consumers. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, Consumers who buy online generally have 14 days to cancel a contract, subject to the exceptions in this section.
TC10.2 — Where a Paid Product is supplied as digital content, you will be asked at checkout to expressly request immediate access and to acknowledge that you will lose your right to cancel once access has begun. If you give that request and acknowledgement, your right to cancel ends when access to the Product begins.
TC10.3 — Where a Paid Product is a service and you have asked us to begin the service within the 14-day cancellation period, you may still cancel within that period, but you must pay us a proportionate amount for the service supplied up to the time you tell us you wish to cancel. We will refund the remainder within 14 days of being notified of your cancellation. If the service has been fully performed within the cancellation period with your prior express consent and acknowledgement, your right to cancel is lost.
TC10.4 — To cancel within a cancellation period that applies to you, please contact us with a clear statement of your decision and your order details.
TC10.5 — Business Customers. Business Customers have no statutory right to cancel.
TC10.6 — Except where a refund is required by law or by this section, fees paid for Paid Products, including any unused part of a subscription term, are non-refundable.
TC10.7 — Nothing in this section affects your statutory rights. If a Paid Product is faulty, not as described or not fit for purpose, Consumers have legal rights under the Consumer Rights Act 2015, including to a repair, replacement, price reduction or refund as applicable. Please contact us and we will endeavour to resolve the issue promptly.
TC10.8 — Cancellation terms for Bespoke Software are set out in your written quotation, subject always to your statutory rights as a Consumer.
TC11.1 — Upon payment, and for the duration of your paid term, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Paid Product for your own personal or internal business purposes in accordance with these terms.
TC11.2 — You must not, and must not allow any third party to: copy, modify, adapt or create derivative works of the Product; reverse engineer, decompile or disassemble any part of it, except to the extent permitted by law; resell, rent, lease, sublicense or otherwise make the Product available to any third party; remove or alter any proprietary notices; use the Product to build a competing product; or use the Product in any unlawful manner or in breach of these terms.
TC11.3 — Unless your order or product page states otherwise, a Paid Product licence covers a single customer, website or installation. Use beyond that scope requires a further licence.
TC11.4 — Free Tools may be used for lawful personal and business purposes in accordance with our Terms of Use.
TC12.1 — All software, source code, designs, layouts, text, graphics, documentation, trade marks and other materials forming part of the Products, including all updates, are the intellectual property of JWBIZ Ltd and are protected by UK and international copyright and other intellectual property laws. Except for the limited licence in Section TC11, no rights are transferred to you.
TC12.2 — You retain ownership of your Customer Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, process and display your Customer Content solely to the extent necessary to provide the Products to you.
TC12.3 — You must not copy, reproduce, extract, adapt or publish any content from our websites or Products without prior written permission from JWBIZ Ltd, except as permitted by law.
TC12.4 — Any unauthorised use of our intellectual property may result in legal action.
TC13.1 — Where a Product uses a secure login, you must keep your login credentials confidential and must not share them with anyone not authorised to use the Product.
TC13.2 — You are responsible for all activity carried out through your account. You must notify us promptly if you suspect any unauthorised use of your account.
TC13.3 — We may require you to change your credentials, or may suspend access, where we reasonably believe an account has been compromised.
TC14.1 — You are solely responsible for your Customer Content, including any events, listings, website pages, text, images and links that you publish using the Products.
TC14.2 — You must not use the Products to create, store or publish material that is unlawful, defamatory, fraudulent, obscene, discriminatory or misleading, that infringes the intellectual property or privacy rights of any person, or that contains viruses or other harmful code.
TC14.3 — You are responsible for ensuring that your use of the Products, and any website, calendar or service you operate using them, complies with all applicable laws and regulations, including consumer protection, advertising, accessibility, data protection and privacy laws.
TC14.4 — We may remove content, or suspend or restrict access to a Product, where we reasonably believe that these terms or the law have been breached. Where practicable we will notify you and give you the opportunity to remedy the issue.
TC15.1 — We process your personal data in accordance with our Policies & Cookies page, the UK GDPR and the Data Protection Act 2018.
TC15.2 — Where you use a Product to collect or store personal data about other people, such as event attendees, customers or website visitors, you are the data controller of that data and JWBIZ Ltd acts as your data processor. You are responsible for having a lawful basis for that processing and for providing the required privacy information to those individuals.
TC15.3 — In that case, we will process that personal data only on your documented instructions and as necessary to provide the Product, will keep it secure using appropriate technical and organisational measures, will ensure that persons authorised to process it are bound by confidentiality, and will assist you as reasonably required in responding to data subject requests and in meeting your security and breach notification obligations. You authorise us to use hosting and infrastructure providers as sub-processors, and we will ensure that they are bound by equivalent obligations. On termination we will delete or return that data in accordance with Section TC20.
TC16.1 — We will provide the Products with reasonable skill and care. Support is provided through our contact form and we will endeavour to respond within a reasonable time.
TC16.2 — Technical updates are included for the duration of a paid subscription term. Updates may include fixes, security patches and compatibility improvements. We are not obliged to provide new features or major new versions unless the product page states otherwise.
TC16.3 — We aim to keep hosted Products available but do not guarantee uninterrupted or error-free operation. Access may be interrupted for maintenance, upgrades, security reasons or events beyond our control. We will try to give notice of planned maintenance where practicable.
TC16.4 — You are responsible for keeping your own backups of your Customer Content.
TC17.1 — Bespoke Software is custom-made to your requirements. Prices are strictly on application, and the scope, price, payment schedule, timescales and deliverables will be set out in a written quotation or proposal.
TC17.2 — A contract for Bespoke Software is formed when you accept our written quotation or proposal. These Terms & Conditions apply to that contract, and where there is any conflict between these terms and the accepted quotation, the accepted quotation takes priority.
TC17.3 — Any changes to the agreed scope may affect price and timescales and must be agreed in writing before work begins on them.
TC17.4 — You agree to provide the information, content, access and feedback we reasonably require in good time. We are not responsible for delays caused by late or incomplete information from you.
TC17.5 — Unless your accepted quotation states otherwise, all intellectual property rights in Bespoke Software remain with JWBIZ Ltd, and on payment in full we grant you a non-exclusive, perpetual licence to use the delivered software for your own business purposes.
TC18.1 — Free Tools, including the JWBIZ Toolbox and the JWBIZ Hospitality Tools, are provided free of charge, on an “as is” and “as available” basis, for general use.
TC18.2 — We do not guarantee that Free Tools will be accurate, complete, uninterrupted or suitable for your particular purpose, and we may modify, restrict or withdraw any Free Tool at any time without notice.
TC18.3 — Results produced by calculators, generators and similar tools are provided for general guidance only. You should check any result before relying on it, particularly where it relates to legal, financial, tax, health and safety, food safety, employment or other regulated matters.
TC19.1 — The Products and any information they contain or produce are provided for general purposes and do not constitute legal, financial, tax, medical or other professional advice. You should seek appropriate professional advice where required.
TC19.2 — While every effort is made to ensure the accuracy of content and results, JWBIZ Ltd gives no warranty, express or implied, as to the completeness, accuracy or fitness for purpose of any content or output, except those warranties that cannot lawfully be excluded.
TC19.3 — Information within our Products and websites may become outdated over time. We accept no responsibility for decisions made on the basis of information that has since changed.
TC19.4 — Business Customers acknowledge that software is not error-free and that the Products have not been developed to meet their individual requirements, unless agreed in a Bespoke Software quotation. It is your responsibility to ensure that a Product is suitable for your needs before purchasing.
TC20.1 — We may suspend or terminate your access to a Product immediately if you materially breach these terms and (where the breach is capable of remedy) fail to remedy it within a reasonable period after notice, if you fail to pay any amount due, or if we are required to do so by law.
TC20.2 — You may stop using a Product at any time, but, subject to Section TC10, you will not be entitled to a refund of fees already paid.
TC20.3 — On expiry or termination, your licence to use the Product ends. Where reasonably practicable, we will give you an opportunity to export your Customer Content before it is deleted. We may delete your Customer Content after a reasonable period, except where we are required by law to retain it.
TC20.4 — Termination or expiry does not affect any rights or liabilities that have accrued, or any provisions that are intended to continue after termination, including Sections TC12, TC19, TC21 and TC26.
TC21.1 — Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
TC21.2 — Consumers. We are responsible for foreseeable loss and damage caused by our breach of these terms or our negligence. Loss is foreseeable if it was an obvious consequence of our breach or was contemplated by you and us at the time the contract was made. We are not liable for any loss that was not foreseeable, nor for any business losses, as the Products are supplied for personal use only. Your statutory rights under the Consumer Rights Act 2015 are not affected.
TC21.3 — Business Customers. Subject to Section TC21.1, we will not be liable to Business Customers, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any loss of profit, revenue, business, contracts, anticipated savings, goodwill or data, or for any indirect or consequential loss, arising under or in connection with these terms.
TC21.4 — Subject to Section TC21.1, our total aggregate liability to a Business Customer arising under or in connection with a Paid Product, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the total fees paid by that customer for that Paid Product in the 12 months preceding the event giving rise to the claim.
TC21.5 — We provide Free Tools without charge, and to the fullest extent permitted by law we accept no liability for any loss arising from their use.
TC22.1 — Our websites and Products may use or link to third-party services, including payment, hosting, email, analytics and video providers. We are not responsible for the content, availability or practices of third-party services, and your use of them may be subject to their own terms and policies.
TC23.1 — We will not be liable for any delay or failure to perform our obligations caused by events beyond our reasonable control, including power or telecommunications failure, internet or hosting provider outage, cyber-attack, failure of third-party services, fire, flood, epidemic, war, terrorism, strikes or changes in law. In that event our obligations will be suspended for as long as the event continues.
TC24.1 — If you have a complaint, please contact us with your order details and a description of the issue. We will acknowledge your complaint promptly and aim to resolve it fairly and without delay.
TC24.2 — Consumers who are unable to resolve a dispute with us may seek free, impartial advice from the Citizens Advice consumer service.
TC25.1 — We may update these Terms & Conditions from time to time, for example to reflect new Products, changes in law or changes to how we operate. The version in force at the time you place an order applies to that order.
TC25.2 — Changes will not apply to a Paid Product term you have already purchased, unless the change is required by law, is necessary for security, or does not reduce your rights. Any other change will apply from your next renewal or purchase.
TC26.1 — Entire agreement. These terms, together with your order confirmation, the relevant product page and any accepted written quotation, form the entire agreement between you and JWBIZ Ltd for the relevant Product and supersede all previous discussions and understandings.
TC26.2 — Severability. If any provision of these terms is found to be unlawful or unenforceable, that provision will be deemed modified to the minimum extent necessary, or removed, and the remaining provisions will continue in full force.
TC26.3 — No waiver. A failure or delay by us in enforcing any right does not waive that right.
TC26.4 — Assignment. You may not transfer your rights or obligations under these terms without our prior written consent. We may transfer our rights and obligations to another organisation, and we will notify you if this happens, provided it does not reduce your rights.
TC26.5 — Third-party rights. A person who is not a party to these terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its provisions.
TC26.6 — Notices. We may give you notice by email to the address you provided when ordering. You may give us notice using our contact form.
TC26.7 — Language. These terms and all communications between us are in English.
TC27.1 — These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the laws of England & Wales.
TC27.2 — Business Customers agree that the courts of England & Wales have exclusive jurisdiction over any such dispute or claim.
TC27.3 — Consumers may bring proceedings in the courts of England & Wales or, if they live in Scotland or Northern Ireland, in the courts of that country. Nothing in these terms affects a Consumer’s mandatory statutory rights.
W1.1 — Sections W1 to W12 apply where we agree to build, host, publish, maintain or update a website or landing page for you (“Website Services”). They apply in addition to Sections TC1 to TC27, and Website Services are Paid Products for the purposes of those sections. Where there is a conflict between the two in relation to Website Services, Sections W1 to W12 take priority, except that Sections TC21 and TC27 always apply.
W1.2 — We do not usually build websites for clients and only take on Website Services on request. The scope, price, payment schedule, timescales and deliverables will be set out in a written quotation. A contract for Website Services is formed when you accept our written quotation, and where there is any conflict between these terms and an accepted quotation, the accepted quotation takes priority.
W1.3 — In Sections W1 to W12, “Website” means any website, web page or landing page that we build, host or maintain for you, and “CMS” means a content management system that allows you to update agreed sections of your Website yourself.
W1.4 — Nothing in Sections W1 to W12 affects the statutory rights of Consumers.
W2.1 — Payments are accepted by debit card, credit card or online bank transfer. We do not accept cash or cheques.
W2.2 — Where the total invoice value of the work is less than £1,000.00, full payment must be made before work begins.
W2.3 — Where the total invoice value of the work is £1,000.00 or more, 50% must be paid before work begins, and the remainder must be paid on completion or before the agreed finishing time-frame, whichever comes first. We will tell you the agreed finishing time-frame before work starts.
W2.4 — VAT is applied in accordance with Section TC7.1, and Section TC7.3 applies to any failed or reversed payment.
W2.5 — If you change your mind about any element of the agreed work after it has started, further charges may apply to cover our time, in accordance with Section TC17.3.
W2.6 — Any work you ask us to carry out after your Website has been completed is chargeable at our hourly rates in force at the time, as shown on our Custom Websites page, and is payable before that work begins.
W3.1 — We build your Website around the content you supply. Before work starts we will need your text, photographs, logo, videos and any other relevant material.
W3.2 — We will tell you the expected timescale from start to completion. This is typically no more than one calendar month, as different team members may work on different tasks at the same time. Timescales are estimates unless your quotation states otherwise.
W3.3 — To keep your project on schedule we need your content, feedback and approvals promptly. Section TC17.4 applies, and we are not responsible for delays caused by late or incomplete material.
W3.4 — For any later edits or updates, all material must be supplied in full before work begins, because we have to book work in. Failure to do so may cause a delay in completing the work.
W3.5 — Further charges will apply if material you have supplied for an edit or update is changed after the work has been carried out.
W4.1 — Until full payment has been received, your Website will be published only on a domain or subdomain controlled by us.
W4.2 — Once full payment has been received, we will transfer your Website to your own domain.
W4.3 — We provide 30 days of support from the date your Website goes live, to correct faults in the work we have delivered. After that period, further work is chargeable under Section W2.6 or covered by a maintenance plan under Section W10.
W5.1 — Where a CMS is included, it allows you to update the sections of your Website that we agree with you in advance, such as text and images. The sections you can update are set out in your quotation or agreed when the CMS is set up.
W5.2 — Functionality that responds or changes automatically, such as calculators, interactive tools, booking systems and member areas, is outside the CMS by default. It is built, changed and maintained by us as Website Services, chargeable under Section W2.6 or as set out in your quotation.
W5.3 — The CMS is software owned by JWBIZ Ltd. Sections TC11 and TC12 apply to it, and you may use it only with your own Website for the duration of your paid term.
W5.4 — You are responsible for everything you publish using the CMS. Section TC14 and Sections W6 to W8 apply to that content.
W5.5 — You must keep your CMS login details confidential in accordance with Section TC13, and you are responsible for all changes made using them.
W5.6 — We do not guarantee that the CMS will be uninterrupted or error-free, and Section TC16.3 applies. You are responsible for keeping your own copies of your content in accordance with Section TC16.4, unless a backup service forms part of your maintenance plan or order.
W5.7 — If you prefer not to update your Website yourself, maintenance plans are available under Section W10.
W5.8 — If content that is not allowed under Sections W6 to W8 is published using the CMS, we may remove that content or the affected pages and, in serious or repeated cases, terminate your Website Services under Section TC20. In that case, and subject to your statutory rights, fees paid for Website Services already provided are not refundable.
W6.1 — The following is not allowed on any Website: pornography, political views, gambling, and offensive, racist or defamatory comments; any type of weapon or anything that may be considered to be a weapon, whether real or fake; any type of ammunition, explosives, illegal drugs, perishable products, or any illegal products or services.
W6.2 — Your Website must not be used to advertise or organise illegal gatherings or any other type of illegal event.
W6.3 — Any content that may mislead visitors to your Website is not allowed.
W6.4 — You agree to keep your content up to date. Out-of-date special offers, and items that have been sold, must be removed or replaced promptly.
W6.5 — All content you supply must comply with your local laws and international laws, in accordance with Section TC14.3.
W7.1 — If your Website advertises items for sale, you must ensure that each listing complies with this section and with the law.
W7.2 — Items must be accurately and truthfully described, including their condition, history, specification and any known defects. You must supply clear, genuine photographs of the actual item. Stock images, or photographs that misrepresent an item’s condition, are not allowed.
W7.3 — You confirm that you own each item you advertise, or have clear authority to sell it, and that it is free from liens, encumbrances, stolen property claims and legal disputes.
W7.4 — Prohibited items include, but are not limited to, stolen goods, counterfeit products, items subject to outstanding finance agreements, and any item whose sale would breach applicable local, national or international law.
W7.5 — We may review, request changes to, or remove any advertised item that breaches this section or that we reasonably consider inappropriate. Repeated breaches may lead to suspension or termination of your Website Services under Section TC20.
W7.6 — You remain solely responsible for the accuracy of your advertisements and for your legal obligations to buyers.
W7.7 — You are solely responsible for declaring and paying any tax that arises from sales made through your Website. We accept no responsibility for any tax you do not declare or pay.
W8.1 — We do not accept pornographic, offensive, racist, defamatory or illegal material, or copyrighted material without written permission from the copyright holder to use it.
W8.2 — Images and videos in which people can be clearly recognised in the foreground must not be supplied without the consent of the people involved.
W8.3 — Copyright in photographs and videos belongs to the copyright holder, who is usually the person who took them. Copyrighted material may be used only with a licence or the written permission of the copyright holder, and we may ask for proof. For example, images found through Google or other search engines must not be copied and used on your Website.
W8.4 — Material licensed under a Creative Commons licence may be used on your Website, but attribution may be required.
W9.1 — Where your Website collects personal information from visitors, it needs its own privacy policy. Our Policies & Cookies page does not cover how you handle information that visitors send you through your Website.
W9.2 — It is your responsibility to provide a privacy policy for your Website. You may use one you already have, have one prepared by a solicitor, or use a reputable online privacy policy generator.
W9.3 — As set out in Section TC15.2, you are the data controller of any personal data that your Website collects.
W10.1 — The following are provided for a fixed term and must be renewed annually: domain names, web hosting, cookie scripts, contact forms and backups. Other items may also need annual renewal if you purchase them.
W10.2 — Maintenance plans may include some or all of these items. What a plan includes is set out in your quotation or order.
W10.3 — Section TC8 applies to renewals. We may remind you before expiry but are not obliged to, and an item renews automatically only where this is clearly stated when you order.
W10.4 — If a renewal is not paid, we may suspend your Website or the relevant service, and a domain name may expire and be lost. Section TC20.3 applies to your content.
W11.1 — To cancel renewing Website Services, please notify us at least 4 weeks before the expiry date using the Quick Contact form.
W11.2 — Section TC10 applies to cancellation. Subject to Section TC10 and your statutory rights, fees for Website Services already provided are not refundable.
W12.1 — Before we start, we need your name, address, telephone number and a valid email address. If you are ordering for a business, we also need your business contact details. We handle this information in accordance with our Policies & Cookies page.
W12.2 — You must tell us without delay if any of your contact details change.
W12.3 — You must give us accurate details. If it becomes apparent that you registered with false details or an alias, we may suspend your account immediately and, subject to your statutory rights, fees for services already provided will not be refunded.
W12.4 — You must not send us files that you know or suspect may contain viruses or other harmful code, as they could put our systems and our other clients’ services at risk. If you do, we may suspend or terminate your Website Services under Section TC20 and, subject to your statutory rights, fees for services already provided will not be refunded. You may also be liable for any loss or damage the files cause.
These Terms & Conditions may be updated from time to time. Any changes will be posted on this page with an updated revision date, and will apply as set out in Section TC25. We encourage you to review this page periodically to stay informed of any changes.